Returns and Exchanges
We want you to be happy with your purchase, so we will accept returns within 14 days of the date on your receipt. You may contact us by phone or email, or send the package back via UPS or USPS. The product must be returned not worn or laundered. Happy Face Apparel reserves the right to deny return or refund based on condition of returned product. Return shipping charges are the buyer’s responsibility.
For exchanges, please contact us by phone or email within 14 days from the date of the purchase receipt to make arrangements for a product exchange.
We try our best to be flexible; however, feeding tube access, feeding tube protector, pigment dye, or any custom alteration and oral motor and feeding therapy tools cannot not be returned. Thank you for understanding.
Customer Service: 920-721-9275
Contact Email: HFACustomerService1@gmail.com